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    We typically respond within 24 – 72 hours.

    If you have submitted a QUESTION, your email has been routed to our Customer Services group for research and response. Know that our celebrity chefs are not available to personally answer your culinary questions, but our Customer Service staff will do their very best to answer your website related questions as quickly as possible.

    If you do not receive an email, check your SPAM folder, and tell us your correct email.

    We only provide support in English. We will translate your message and respond in English if you contact us in another language.